Privacy Policy

How we collect, use and protect your information.

On this page

  1. Introduction
  2. Information we may collect
  3. Purposes of processing
  4. Student documents
  5. Sharing with universities and partners
  6. Marketing and communications
  7. Cookies and analytics
  8. Data security
  9. Data retention
  10. Your rights and grievances
  11. International processing
  12. Third-party websites
  13. Children and minors
  14. Changes to this policy
  15. Contact us

Introduction

P2D – Path2Deutschland (“P2D”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how P2D may collect, use, store, disclose and otherwise process information when you use our website, mobile application, consultation services and related study-abroad assistance services.

Information we may collect

Personal and contact information

Name, email address, phone number, city and country of residence, and other contact details.

Academic information

Qualifications, institution, graduation year, grades, CGPA or percentage, backlogs, work experience, and your preferred course, country, university and intake.

Language and test information

IELTS, PTE, TOEFL, German-language level and other relevant test information.

Application and service documents

Passport or identity documents, transcripts, degree certificates, CV or résumé, statement of purpose, letters of recommendation, language certificates, employment records, and financial or visa-related documents reasonably required for a service you have asked for.

Communication information

Enquiries, consultation details, messages, support requests, feedback and reviews.

Technical information

Device and browser information, IP address, application version, usage information and log information.

Purposes of processing

P2D may process information in order to:

  • evaluate profiles and provide counselling;
  • recommend countries, courses and universities;
  • assist with applications and coordinate documents;
  • provide visa-related guidance;
  • arrange requested partner services;
  • schedule consultations and communicate updates;
  • provide support and improve the website and app;
  • maintain records and prevent misuse or fraud;
  • comply with applicable legal obligations.

Student documents

Please upload only genuine documents that are relevant to the service you have requested. P2D will use submitted documents for legitimate purposes connected with that service, and applies access and security controls to them.

Please do not upload sensitive information that has not been asked for.

Sharing with universities, partners and service providers

To deliver the services you ask for, P2D may share relevant information with universities, application platforms, visa and service providers, education-loan providers, blocked-account providers, accommodation providers, forex and travel providers, language-training providers, partner consultancies, and other providers involved in your journey.

P2D will seek to limit sharing to the information reasonably necessary for the relevant purpose, and to use appropriate consent, contractual or other lawful mechanisms where required.

Marketing and communications

Where required, P2D may ask for separate consent before sending promotional communications such as study-abroad updates, events, scholarships, offers and service announcements. You may opt out of marketing communications at any time.

Essential service communications may continue where they are necessary to provide a service you have requested.

Cookies and analytics

P2D may use essential cookies and similar technologies to operate the website and app, remember preferences, maintain security and understand usage. Non-essential analytics or marketing technologies will use appropriate consent where this is required.

Data security

P2D maintains technical and organisational measures appropriate to the information processed, including access controls, authentication, secure transmission, restricted administrative access, secure storage and monitoring where appropriate.

No online system can be guaranteed completely secure.

Data retention

P2D retains personal information only for as long as reasonably necessary to provide services, maintain appropriate records, resolve disputes, prevent fraud or comply with legal obligations. When information is no longer required, P2D will seek to securely delete or anonymise it, or otherwise handle it in accordance with applicable law.

Your rights and grievances

Subject to applicable law, you may have rights relating to your personal information, including:

  • access to the information we hold about you;
  • correction or updating of that information;
  • withdrawal of consent, where applicable;
  • deletion or erasure, where applicable;
  • raising a grievance about how your information is handled.

You can make a request using the contact details below.

International processing

Because P2D assists with international education, relevant information may need to be processed or shared across countries depending on your destination, institution, application process or the service requested. P2D will use the measures required by applicable law.

Third-party websites and services

The P2D website and app may link to third-party websites or services. Those third parties operate under their own terms and privacy policies, and P2D is not responsible for privacy practices outside its control.

Children and minors

Where a service involves children or minors, P2D applies the processes required by applicable law, including any parental or guardian consent requirements.

Changes to this Privacy Policy

P2D may update this Privacy Policy to reflect changes in services, technology, legal requirements or data-processing practices. The latest version will always be published on this page.

Contact us

Email:

Phone:

Address:

Privacy and grievances:

Website: www.path2deutschland.com

See also our Terms & Conditions.